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Frequently Asked Questions

Our referral programme lets you introduce a friend to Ysé while giving you both a little something to enjoy.

  • Simply share your referral link with your friend.
  • When she clicks on the link, she’ll receive her €15 discount code straight away.
  • Once she places her first order of at least €60, she’ll receive €15 off her purchase, and you’ll receive a €15 reward too.

The referral offer cannot be combined with other offers or discount codes.

To invite a friend, you must already be a Ysé customer, meaning you’ve placed at least one order with us.

If you’ve never shopped with Ysé before, you won’t be able to invite a friend just yet.

The programme is exclusively for new Ysé customers.

Your friend must never have placed an order with Ysé before. She can already have a Ysé account, as long as she hasn’t made a purchase yet.

Yes. Both you and your friend must spend at least €60 to use your respective €15 referral codes.

Your friend will receive her discount code as soon as she clicks on your referral link.

Her code will appear immediately on screen. We recommend saving it somewhere safe so she can use it when she’s ready to shop.

The code can be used:

  • Online: by entering it in the dedicated field at checkout.
  • In store: by sharing the code with our team at the till.

Once your friend has placed her first eligible order, you’ll receive your €15 discount code by email, usually within the same day.

Please allow a little extra time for processing before your code becomes available.

You can then use your code:

  • Online: in the dedicated discount code field at checkout.
  • In store: by showing the code to our team at the till.

Yes! Referral codes can be used both on our website and in our stores. Each code can only be used once.

Both your code and your friend’s code are valid for six months from the date they are issued.

After this period, the codes will expire and can no longer be used.

Yes, you can invite several new customers to discover Ysé. To ensure the programme is used fairly, referrals are limited to three per IP address per month and three per email address per day.

You can find your referral link and view your referral history at any time from your Ysé account. From there, you can easily share your link with more friends.

You’ll find your codes on the checkout page once you’re logged in to your Ysé account. A drop-down list lets you view them and apply them directly to your basket.
Can’t see them? Our customer service team is here to help.

No. The following are excluded: sale and promotional items, the Essentials (Nouveaux Mondes and Histoire de Femme), student discounts, gift cards and Seconde Vie products (in store only).

No. Each referral code is valid for one use only. Once you’ve used your code on an order, it can’t be used again.